Privacy Policy
Privacy Policy for Aidon.ai
Effective Date: 24 September 2024
At Aidon.ai ("we," "us," or "our"), we are committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and services.
1. Information We Collect and How We Use It
When you register as a user on our platform or interact with our Aidon.ai social media sites, we collect personal information you voluntarily provide, such as your name and email address.
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Communications: With your consent, we may send you emails about our platform, updates, new features, and other relevant information. We may also contact you to inform you about changes, request feedback, or collect your opinions.
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No Third-Party Marketing: We do not share or sell your personal information to third parties for their marketing purposes.
2. Consent
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How We Obtain Consent: By providing personal information to register on our platform, make a purchase, or contact us, you consent to our collection, use, and disclosure of your information as outlined in this Privacy Policy.
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Marketing Communications: If we wish to use your information for secondary purposes, such as marketing, we will ask for your express consent or provide you with an opportunity to opt-out.
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Withdrawal of Consent: You may withdraw your consent at any time by contacting us at support@aidon.ai. Upon receipt of your request, we will stop processing your information for the purposes you have withdrawn consent for.
3. Your Rights Under the Privacy Act 2020
Under New Zealand law, you have the right to:
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Access Your Personal Information: Request confirmation of whether we hold personal information about you and request access to that information.
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Correct Your Personal Information: If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you may request correction.
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Delete Your Personal Information: Request that we delete your personal information where it is no longer necessary for the purposes for which it was collected.
To exercise these rights, please contact our Privacy Officer at support@aidon.ai.
4. Disclosure of Personal Information
We may disclose your personal information:
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Legal Obligations: If required by law, regulation, court order, or governmental request.
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Enforcement of Terms: If you violate our Terms of Service, we may disclose necessary information to address the violation.
5. Hosting and Data Transfer
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Platform Hosting on AWS: Our platform is hosted on Amazon Web Services (AWS). AWS provides secure data storage and processing services. Your data is securely stored and managed within AWS infrastructure.
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Website and Leads Hosted on Wix: Our website and lead collection forms are hosted on the Wix platform. Wix provides website hosting and services that help us manage user interactions and inquiries.
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Cross-Border Data Transfers: The data we collect may be stored and processed outside New Zealand, including locations where AWS and Wix host their servers. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and New Zealand law.
6. Payment Processing
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We use Stripe as our sole third-party payment processor to handle payments securely.
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Payment Information: All payment transactions are processed through Stripe and are encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
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Stripe's Privacy Policy: For more information on how Stripe handles your personal information, please review Stripe's Privacy Policy.
7. Third-Party Services
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Service Providers: Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform services for us.
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Third-Party Privacy Policies: Third-party service providers, such as AWS, Wix, and Stripe, have their own privacy policies regarding the information we are required to provide to them. We recommend that you read their privacy policies to understand how your personal information will be handled.
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AWS Privacy Notice: https://aws.amazon.com/privacy/
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Wix Privacy Policy: https://www.wix.com/about/privacy
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Stripe Privacy Policy: https://stripe.com/nz/privacy
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Links to Other Sites: When you click on links on our platform, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
8. Cookies and Tracking Technologies
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Use of Cookies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.
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Types of Cookies: These may include session cookies, preference cookies, security cookies, and advertising cookies.
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Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect the functionality of our platform.
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Third-Party Analytics: We may use third-party analytics tools that collect information about your use of the platform.
9. Security of Personal Information
We implement a variety of security measures to protect your personal information:
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Encryption: Sensitive data (such as payment information) is encrypted during transmission using SSL/TLS technology.
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Access Controls: Access to personal information is restricted to authorized personnel who require it to perform their job functions.
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Data Retention: We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy.
10. Age Restrictions
Our platform is intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. If you are under 16, please do not use our platform or provide any personal information.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you via email or a prominent notice on our platform.
12. Complaints and Contact Information
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Contact Us: If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at Privacy Officer Aidon.ai Email: support@aidon.ai
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Office of the Privacy Commissioner: If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner (New Zealand) by contacting them by phone at 0800 803 909 or using their website: https://www.privacy.org.nz/